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Hotel injuries? Property owners must keep people safe. We hold them to it.

Stores and property owners fix the hazard and move on. We document what caused your fall before it's gone. Free case review, no fee unless we win, and a real person answers 24/7.

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$800M+Recovered for clients since 2012
$5MPremises liability · settlement
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Do these four things now

The first few days decide a lot of cases. In order:

1
See a doctor todayInjuries can show up days later. If there's a gap in treatment, the insurer will use it against you. No insurance? We'll get you seen.
2
Don't give a recorded statementYou don't have to. Adjusters are trained to get you to say things that lower your claim. Say: "My lawyer will call you."
3
Document the spotPhotograph the place you fell and your shoes. Report it to the manager and get a copy. Write down the names of witnesses.
4
Don't sign anything. Call us.Early release forms and medical authorizations are written to limit what they owe you. A ten-minute call costs nothing and tells you where you stand.

What you can get paid for

A fall claim covers everything the injury took from you, now and later.

Find out what your case is worth
Medical billsER, surgery, therapy, and treatment your doctor says you'll need later.
Lost payDays you missed, and income you'll lose if you can't go back to the same job.
Future careTreatment and help at home your doctors say you will need.
Pain and what you've lostPhysical pain, stress, and the things you can't do anymore.

Premises liability results

$5MPremises liability · settlementA store employee pushing a line of shopping carts struck our client inside a retail store.$155KSlip and fall · settlementA puddle from a leaking spigot the owners knew about. Fractures and surgery. Los Angeles, 2013.Track record$800M+ recovered. 5,000+ clients represented.Open the results archive →
Every case is different. Past results don't guarantee yours. Results shown are firm-wide unless a place is named.

Deadlines vary. Act early.

How long you have depends on the type of case and who is responsible. Some claims, such as those against a government agency, have deadlines measured in months, not years. Call early, and we find the deadline that applies to you.

VideoCan be lost fast
Incident reportGet a copy
Insurance calling you?Talk to a lawyer before you give a statement.

Premises liability questions we get every day

Straight answers. No fine print.

Is the property owner responsible for my injury?
Owners must keep their property reasonably safe. They are usually responsible when they knew, or should have found, a dangerous condition and failed to fix it or warn people. We look at inspections, maintenance records and video.
What if I was partly at fault?
You can still have a case. In most states your recovery is reduced by your share of the blame, not wiped out. The insurer will try to put more blame on you than the facts support. That's our fight, not yours.
How much do you charge?
Nothing up front. We only get paid if you do. Our fee is a percentage of the money we get for you. You see it and sign it before we start. If we don't win, you owe nothing, not even case costs.
Where we handle it

Premises liability cases in nine states

Staffed offices in Irvine, Chicago and Las Vegas, and satellite offices by appointment. We also come to you.

Los AngelesCaliforniaOrange CountyCaliforniaSan DiegoCaliforniaRiversideCaliforniaSan BernardinoCaliforniaSan FranciscoCaliforniaChicagoIllinoisLas VegasNevadaPhoenixArizona
Know your rights

More about hotel injuries

Read the full guide

If you have an accident at a hotel, is the management legally responsible, or liable, for your hotel injury?

If your hotel injury was reasonably foreseeable due to the conditions, and it can be shown that the management had adequate notice of those conditions, then yes.

If you were injured in an accident at a hotel due to something the management knew about, or reasonably should have known about, then you may be eligible for compensation.

Types of Hotel Dangers

Many dangers can be present in a hotel or resort, including:

These conditions may be the cause of a slip and fall or trip and fall, which can result in broken bones, traumatic brain injury, soft tissue injury, assault and battery, sexual assault, or even drowning.

If a hotel has experienced recent criminal activity, and fails to take appropriate security measures to keep customers safe, business owners may be held liable for damages. Poor lighting, absent security guards, and an absence of other precautions can all result in hotel injury claims.

When is the Hotel Liable?

The owner or manager of a hotel owes every visitor a reasonable standard of care to provide for a safe hotel or resort. They are responsible for injuries on their premises caused by negligence.

But not every hotel injury is due to negligence, or are foreseeable, For a claim to be actionable, four circumstances must apply:

Duty of Care: Hotels, motels, resorts, etc. all have a contractual or implied duty of care for guests, customers, employees or others paid to work there, and all members of the general public who are welcome on the property.

Breach of Duty: The actions or the negligence of the management or hotel staff resulted in an injury to another person. For example, if the elevators had not been inspected within the required timeframe, and an injury was caused by an elevator malfunction, the management would be liable, because they failed to provide their duty of care.

Proof of notice: The owner/manager had notice of dangerous condition or reasonable time to discover it.

For example, suppose a guest reports a spill in the dining area, and the staff member doesn't clean it up or place a warning near the spill. Then, another guest slips in the liquid and is injured in a fall. The first guest, or anyone who witnessed that guest report the spill, can provide testimony that the staff had notice of the spill. The hotel is therefore liable for the guest's injuries due to the negligence of the staff.

Causation: It must be shown that the dangerous condition was the cause of injury. If you already had a broken arm when you arrived at the hotel, you cannot claim that a trip and fall on the property was the cause of your broken arm.

What to Do if You Are Injured at a Hotel

If you have been injured at a hotel or resort, you should immediately report the incident to the property manager or security, providing as much detail as possible. Be sure to request a copy of the report, and also collect the names and contact information of any witnesses and other employees of the hotel or resort who saw the incident.

It is important to receive the proper medical attention immediately if you any feel discomfort at all. Many injuries have delayed symptoms, and when you're far from home, you should make absolutely certain you don't have a serious injury.

Final, it is important to speak with an experienced attorney to advise you about your legal rights. At TorkLaw, we have successfully handled a wide range of premises liability cases, and have the technical know-how and determination to fight for our clients and seek the maximum compensation they deserve.

Not sure if you have a case? Call anyway. It's free to ask.

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